Refund policy


We do not accept returns. We require a receipt or proof of purchase in the form of an order number, and your order must not have been fulfilled, shipped, or delivered based on carrier tracking information in order to be eligible for a refund.


Please inspect your order upon reception and contact us within 48 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We only accept refunds within 48 hours of the delivery.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items, gift cards or custom orders such as custom logo.


If your Qicky Product stop working within the first 14 days of your order being marked as delivered, you may be eligible for a free placement (shipping fee not included).

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at